Item: Super Charge Marketing
Rating: 5
Author: Michael Redhawk Ernsdorff

Question 1

Edmonds, WA Website Design & Development FAQ - How many years have you been in business?

Accepted Answer

Super Charge Marketing officially incorporated in 2010. But our founder has been working in website design since the late 1990s. This is an important question to ask because a lot of web design companies pop up like toadstools and are gone just as fast. You want a local Edmonds, WA website design company you know will be around for the long haul and that you can build a long-term relationship with.

Question 2

Edmonds, WA Website Design & Development FAQ - How do you integrate existing branding, marketing?

Accepted Answer

We can work with most anything you have. We can take the exact colors out of your logo. We can use relevant keywords and marketing tag lines. All of these things should be working in the same direction and for the same goals. When someone visits your Edmonds' small business website after seeing a promotion we want them to feel right at home.

Question 3

Edmonds, WA Website Design & Development FAQ - Do you have any areas of business website design specialty?

Accepted Answer

This is a trap question. We have heard it most often from legal and medical professionals. It comes from companies sprouting up and claiming to specialize in only one field or industry. Often this company is a series of companies that serve several industries. We have worked on projects with many different professionals and career paths ranging from private to nonprofit to public. The constant through is solid website design aligning with that company or group's goals. We strongly disagree that best practices for website design differ across industries.

Question 4

Edmonds, WA Website Design & Development FAQ - How do I provide information for the development of the website?

Accepted Answer

It's a collaboration. We regularly communicate with you. That includes discussions and brainstorming on an information collection document. That runs you through requested visuals, access, key information, frustrations and goals. We go through the information collection process before starting on the actual website design.

Question 5

Edmonds, WA Website Design & Development FAQ - How do you ensure I'll be happy with the website design?

Accepted Answer

Strong communication helps. Also, part of our information collection asks for sites that you like (even if it's just one aspect like fonts or flow) and those you really do not like or want to avoid. For many of our clients we get paid when the webistesite is ready to go live and not beforehand. That is our ultimate guarantee that we will do the work for you.

Question 6

Edmonds, WA Website Design & Development FAQ - What platform or content management system do you use to build websites?

Accepted Answer

We are big fans of Wordpress. We like it because it remains very adaptable and is not shackled to any particular builder or system. Also, its backend allows many of our clients to have control over basic updates. And it can still support various coding and other customizations that we create for your special website.

Question 7

Edmonds, WA Website Design & Development FAQ - Once the website site is designed, do you offer any sort of maintenance or support packages?

Accepted Answer

We can and do offer ongoing maintenance for many of our clients. That is entirely optional, but a good number of our website design clients become website maintenance clients because they are happy with our service. With maintenance we handle technical updates, make sure that true and full backups are taken regularly and run various security and performance checks.

Question 8

Edmonds, WA Website Design & Development FAQ - Do I have website access?

Accepted Answer

Yes! We are not a gatekeeper and it is your website. We create your very own administrative user access with your own login credentials. We can also provide guidance on basic edits after a site has gone live.

Question 9

Edmonds, WA Website Design & Development FAQ - Do you also provide website site hosting?

Accepted Answer

Yes and this is provided at no-cost as part of our maintenance packages. Also like maintenance, it's purely optional. You can remain with your current hosting, even if we are still providing maintenance services.

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